Terms & Conditions

1. Acceptance of Terms

By accessing this website, scheduling an appointment, or using our healthcare services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree with any provision, please discontinue use of the website and services.

These terms apply to all visitors, patients, and users of our services, regardless of how they access our website or services.

2. Healthcare Services

Our services may include primary care, wellness support, dental care, insurance guidance, and other healthcare-related services. Service availability may vary depending on staffing, scheduling, clinical requirements, and applicable regulations. We will communicate relevant changes whenever reasonably possible.

We reserve the right to modify, suspend, or discontinue any service at any time, with reasonable notice when possible.

3. Patient Responsibilities

You are responsible for providing accurate and complete personal, medical, and insurance information, following agreed care instructions, attending scheduled appointments, and communicating relevant concerns. You are also expected to treat healthcare professionals, staff members, and other patients respectfully.

Failure to provide accurate information may affect the quality of care we can provide and may impact insurance coverage.

4. Appointment Policies

Patients are encouraged to provide reasonable notice when cancelling or rescheduling appointments. Missed appointments or repeated late cancellations may affect future scheduling availability. Genuine emergencies will be considered appropriately, and patients experiencing delays should contact our team as soon as possible.

We strive to honor scheduled appointment times, but occasional delays may occur due to patient needs or clinical circumstances.

5. Insurance Information

Any insurance guidance provided through our services is intended for general assistance and does not guarantee coverage, reimbursement, pricing, eligibility, or claim approval. Insurance decisions are ultimately determined by the relevant insurance provider according to the applicable plan terms.

We help you understand your options, but final coverage determinations rest with your insurance provider.

6. Healthcare Information Disclaimer

Information presented on this website is provided for general educational purposes and should not be considered personalized medical advice, diagnosis, or treatment. Individual healthcare decisions should be discussed directly with a qualified healthcare professional familiar with your specific circumstances.

Our website content is not a substitute for professional medical consultation. Always seek the advice of your physician or qualified health provider with any questions regarding a medical condition.

7. Communication Policy

By providing contact information, you may receive communications related to appointments, healthcare services, billing, wellness information, or other requested updates. Optional marketing communications may be discontinued when applicable. Please avoid sending highly sensitive health information through unsecured communication channels.

We use multiple channels (phone, email, text) to communicate with patients based on their preferences and the nature of the communication.

8. Privacy and Confidentiality

Personal and health-related information is handled according to our Privacy Policy and applicable privacy requirements. We use reasonable safeguards to protect confidential information and limit access to authorized individuals and service providers who require information to perform legitimate healthcare or administrative functions.

Your trust is important to us, and we take the protection of your information seriously.

9. Limitation of Liability

To the fullest extent permitted by applicable law, liability arising from website use or services will be limited as legally permitted. Nothing in these Terms and Conditions excludes or restricts responsibility for circumstances where such limitation is prohibited by applicable law or regulation.

This includes, but is not limited to, liability for direct, indirect, incidental, consequential, or punitive damages arising from use of our website or services.

10. Changes to Terms

We may update these Terms and Conditions when our services, practices, technologies, or legal requirements change. Updated terms will be made available through this website. Continued use of the website or services after an update may constitute acceptance of the revised provisions.

Material changes will be communicated through appropriate channels, such as email notifications to patients or prominent notices on our website.