1. Information We Collect
When you use our website, schedule an appointment, or access our healthcare services, we may collect your name, contact information, health-related details, insurance information, appointment details, and other information necessary to provide appropriate and personalized care.
2. How We Use Information
We use collected information to schedule appointments, coordinate healthcare services, support treatment, process billing, verify insurance coverage, communicate important updates, and improve our services. We may also use aggregated information to understand service performance and enhance patient experiences.
3. Health Information
Health-related information is handled with particular care and collected only when reasonably necessary for providing healthcare services. Access is limited to authorized personnel and service providers who require the information to support treatment, administration, billing, or related healthcare operations.
4. Cookies and Technical Data
Our website may use essential cookies and limited technical information, including browser type, device information, and IP address, to maintain functionality, improve performance, remember preferences, and understand general website usage. You may manage cookies through your browser settings.
5. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal and health-related information from unauthorized access, misuse, alteration, disclosure, or loss. These measures may include encryption, access controls, secure systems, monitoring, staff training, and regular security reviews.
6. Communication Preferences
You may choose how we communicate with you regarding optional updates, educational content, or promotional messages. Marketing communications can be discontinued at any time using available unsubscribe options. Essential communications concerning appointments, treatment, billing, or care may still be provided.
7. Third-Party Service Providers
We may work with trusted third-party providers that support healthcare operations, scheduling, billing, communications, insurance verification, technology, or website functionality. These providers receive only information reasonably necessary for their services and are expected to maintain appropriate confidentiality and security safeguards.
8. Information Sharing
We do not sell your personal or health-related information to advertisers. Information may be shared when necessary to provide requested healthcare services, process payments, coordinate insurance, comply with legal obligations, protect safety, or operate essential healthcare and administrative functions.
9. Your Privacy Rights
Depending on applicable law, you may have rights to access, review, correct, request copies of, or seek restrictions regarding certain personal information. Requests may be subject to verification and legal requirements. We aim to handle legitimate privacy requests transparently and promptly.
10. Policy Updates
This Privacy Policy may be updated when our services, technologies, privacy practices, or applicable requirements change. Any revised version will be made available through our website. We encourage you to review this policy periodically to understand how your information is handled.